THE CELERITY WITH NO LIMITS
Tranquil CRM is an ERP-based CRM solution to empower your organization to deliver better sales, increase Employee Productivity and automate your organization's Sales and Marketing Operations.
Tranquil customer relationship management crm is an integrated instrument that assists your sales teams in closing deals faster while enhancing effective cross and up-selling products by developing consistent interactions between your sales, marketing, and customer support teams.
The crm is explicitly designed specifically for the Indian Sales teams.
Real estate CRM Process, to manage all your inquiries from Lead generation to closure. Manage Agents & their commissions, a Sales management app to update all your project details along with the marketing collateral as a central hub to access uniform information by all your employees, Agents, and Customers.
We are giving Internal mobile APP With Hierarchy access to view overall organization performance, Various summaries, Due Customer details, Daily Collections & bookings, view availability, layout availability maps, Real time tracking of your employees, Scheduling of activities to get auto reminders, Provision to make call, SMS, Email, Whatsapp and store the communication for the future references.
External Mobile APP for New Customers to view your projects and its brochure, gallery and layout availability maps. For Channel Partner / Agent provision to Update the customers, view their sold customers commission eligibility. For Existing Customers, Their purchase details, scheduled payments, paid details, Agreements, and Bills. Visitor App to manage all your customer walk-ins to various sites and auto assign to respective team members.
Tranquil CRM systems help you centralize your prospects, optimize and streamline your communications through an integrated CRM platform for contact management for your employees. As a result, they deliver higher productivity levels by engaging thier customers and automating the follow-ups to generate more business for your company with the better customer experience and proper communications through pre-scheduled campaigns.
Reduce your inquiry response time to get better outcomes, organize your employee activities for timely follow-up, send personalized communications for better branding, and engage your customer relationships through drip campaigns to convert more sales. In today's uplifting competitive sales aspect, consumers are more knowledgeable and have higher expectations than always. Therefore, for your business to succeed in the digital transformation drive, your sellers must engage customers in new essential techniques.
With automated workflow automation, your sales team members can process leads within a few seconds from their generation time. In addition, they can send automated introductory messages, auto-responses for activity progress, automated meeting follow-ups with the customers at defined times for engaging your customers and making them stay connected with your products and services.
At times your prospects don't progress due to insufficient follow-up. Implement Tranquil software to automate the sales pipeline management, ensure continuous engagement of your leads, and increase the meetings to grow your sales.
Engage your sales teams with productive works through Key Performing factors such as making calls and meeting people. Other than the KPF, any additional work your team is involved in is maintaining appointments. Tranquil relationship management CRM reminds them and shows how much time they spend on KPF by organizing their jobs effectively and staying on more productive work daily.
Lead assigning process based on performance indicators engages the performers in increasing their productivity and getting more business to your organization.
Assign leads to the leads management team and organize your employee activities with the customers to do the proper follow-ups in time. Create the efficient workflow between the marketing team, sales heads, managers, associates, sales agents, and tele-callers.
Make calls, send sms, email, whatsapp through integrated communications in Tranquil crm to save employees productive time, have constant interactions through pre-defined templates, and record all the information for future reference.
Get Employee, source, marketing spending, social media spending, email marketing, Key performing factors for daily, monthly, and cost per sale analysis. That helps your organization make effective decisions with sales forecasting to grow your sales with the lesser expense.
The structured Marketing automation for the welcome, thank you note, product communication configuration to communicate your customers without delay in response to your inquiries, and their activities will engage your customers effortlessly to progress them towards the sale.
Configure pre-defined customer communications for the next 365 days to engage them and bring them to buy your products without limiting the progress made by your employees. Drip marketing campaigns are strategic campaigns to progress customers to get more business.
Build efficient auto lead assigning through CRM integration with portals, live chat, chatbot, mobile apps, website, virtual calls, and social media third party integrations.
Customer scheduled payments, receipts, due amounts, additional charges, work orders, agreements, quotations, invoices, bills, and gst amounts can store and access.
Assign project-related tasks to employees and capture time spent on each task under various clients' and monitor the files and comments related to the project on every activity.
Complimentary: Monitor & track employee movement, punch-in, punch-out along with their location, customer meeting tracking, jobs management, appointment, offer letters, increments, promotions, performance appraisals, and more.
Best CRM Employee Mobile APP for Tracking of Employees. Activities, Attendance, Customer Meetings, Customer Locations, along with the time stamp and time spent on Activities to identify any misuse of productive hours.
Your data is fully protected and secure with the high configuration dedicated server with security features such as data encryption, Log history, Cloud-based, IP-based access, alert on every login, download disabled, and more.
Tranquil Real estate CRM software is to automate many daily activities to improve sales team productivity and engage your team in selling more properties. It ensures you never miss an opportunity to connect with potential customers with automated communications.
Tranquil Real estate CRM software is to automate many daily activities to improve sales team productivity and engage your team in selling more properties. It ensures you never miss an opportunity to connect with potential customers with automated communications.
For Generating leads, you may be spending a lot of money. It is essential to spend less and generate more leads. Tranquil Real Estate CRM has marketing performance monitoring based on spent and the results we got from the sources. It has a very detailed view starting from how much we spent, how many leads received, how many lost, visited your site, came for negotiation, and given advance. Apart from these, you will get the cost per lead, cost per sale to understand better ROI From Sources. Every source spent and assigned prospects calculated with the employee lead consumption cost so that you can see which employee performing better with which source.
Many real estate companies one of the sources for sales in channel partners/agents. Real Estate CRM integrated with channel partners along with the APP. When your channel partner brings any customer, they can add the customer into an APP given to him, and it can avoid customer clashes. Our Real Estate CRM Calculates the commission based on the hierarchy you are mapping, displays the commission eligibility, paid history, to get paid details to make the process easy and transparent.
INDUSTRY SPECIFIC
Real Estate CRM is a powerful tool to run your complete operations, starting from managing inquiries through API Integrations from Various sources such as portals, websites, live chat, virtual calls, apps, and landing pages.
When dealing with properties, it is essential to have access to see the units' availability for an active and productive discussion with prospects. You may have the provision to add or delete the availability from the list. When any prospect shows interest in any unit, you have the blocking option with the condition of the number of days to block the property on that specific buyer for the specified period. It also has the provision to overwrite if any new booking took with approval. The units' total availability will get displayed on the screen along with the available units sold, blocked with different tabs. On mouseover on any specified property, you will see the unit configuration, such as the size of the unit, price per unit, facing, premium, the total amount. On a click, you can download the price break upon your company letterhead in pdf format. If you want to send the price break-up to the prospect, click on a button you have provision to send price break-up to the prospect, and the same will store the purchaser profile page for reference/record.
Follow up with the client at the right time will progress the prospect towards the sale. Real Estate CRM sends activity reminders to your sales force on the scheduled time for the activity. At the same time prospect also gets a reminder, for Instance, client given time for a site visit on Saturday at 11:00 PM. He will get an auto reminder SMS and email on Friday evening and Saturday morning at the defined time.
Time spent by the employees on productive work for many companies is less than 10 percent. This low percentage is because of not tracking or not knowing the team time spent on various activities. Through Real Estate CRM, you can define the Key Performing factors for your team members for the productive work and start tracking the team's daily productivity. For Example: For Real estate companies, productive work is making calls to customers and meeting customers. Apart from this work, whatever the sales team does, it is maintenance work. Through Real Estate CRM Software, you can track individuals' time spent on productive work. That shows in the KPF summary. Based on the summary report, your team may get guidance to perform better on productive work.
To Access the centralized folders, files, brochures, marketing collaterals, elevations, floor plans, and many more for various projects available in the File manager. You can add many files to have easy access to all the sales team for sending the right information to the customer. We have a quick email sending option on a click of a button.
Company sales depend on the number of meetings, such as site visits and price discussions. Real Estate CRM shows the number of planned meetings for every salesperson for the coming days. You can view the complete calendar of the activities to understand the progress of the lead. If more meetings not planned, there is a high chance of getting low meets. Real Estate CRM gives insights into lead stock, lead quality, and conversion rate. Based on this, you can train them if your team needs the training to progress the leads.
During Weekends there are meeting clashes many times the sales team faces due to confusion in meeting times. Activity Calendar helps your team check the complete activities in the calendar for the better understanding and planning for the meetings without any clashes. Even they can see the projected meetings daily to strengthen the sales pipeline.
Every customer has a different profile page after purchase. This page consists of all his information, purchase details, seller details, payment schedules, documents, booking details, paid history, activity history, property shifting details, cheque bounces, if any, PDC gave details, and more. Its a centralized database for all communications related to customers, and it is available to display with access granted by the admin.
Through Real Estate CRM, your team can create an agreement of sale, sale deads on a single click. As per the draft copy created by you, it will come as a template to create any documents without any staff hours spent on this activity.
When the amount due from bank or customers, you may need to send demand letters for getting the due amount disbursed. Your team can create the demand letters, it is with the single click you will get demand letter created and sent to customer and banker in pdf format along with the complete schedules, paid details, and current due amount to disburse.
After booking takes place, all the documents related to the customer will get stored in one single place. Any signed or unsigned document can get saved, and it is available when you are in search of that particular document. You may sell booking signed copy, agreement of sale, sale deed, shifting request, transfer request, cancel requests, approvals, and many more. We do have other features like discounts capturing and approvals, handover checklist, automatic receipt acknowledgments, complete Project Wise MIS Report.
Getting payment from customers on time is not an easy task for Indian real estate companies. Through Real Estate CRM, when the customer is due for payment, the system automatedly sends due reminder email and SMS to customers until they make the payment. This process is automated, and it works very effectively for increasing the cash flow to the company on time.
Based on the sales and project progress, you can project the cash flow from the sold customers for various milestones and all the projects associated with your company. It just clicks away to see the projects of daily future cash flows to plan accordingly.
After the purchase, some customers may change the plan and come to the transfer/shifting request. We gave provision in our Real Estate CRM Software, and On a click, you have the rule to shift or transfer the property and store the history in the customer profile for future record purposes.
Every company wants its sales staff to work at the highest level. For many people in real estate, they may be dealing with multiple projects in multiple locations. Tranquil Real Estate CRM has the feature of real-time employee tracking. It shows the employee's real-time location, and you can have the history of the employee movement for the record. You may be able to view all the employee's present location and previous records during working hours. Managers receive and examine all data on employees' activity for maximum performance and more significant project delivery, exceptionally when it comes to time.
When a company is handling more leads, they may opt for going tele-caller to make calls to customers and get them to visit the site. All the customers to get contacted will be displayed in the Real Estate CRM Mobile App for Easy contact. On the click of a button, they can call the customer and speak to them. They have provision to send SMS, EMail, and Whatsapp. Real Estate CRM Software integrated with tele-callers for communication transfer and feedback mechanism. All the communications they do with the customers, such as SMS, and Emails will get transferred to the concerned salesperson for a better understanding of the customers.
From Lead Generation to Enquiry Assigning is with No time as Real Estate CRM has the customer assigning process configuration. You can configure the project to the employee or round-robin system for equal distribution of inquiries. This auto customer assigning process allows your team members to work on customers with quick turn around time. When your salesperson gets a lead attached, he receives an email and SMS as an alert to contact the customer.
For Generating leads, you may be spending a lot of money. It is essential to spend less and generate more leads. Tranquil Real Estate CRM has marketing performance monitoring based on spent and the results we got from the sources. It has a very detailed view starting from how much we spent, how many leads received, how many lost, visited your site, came for negotiation, and given advance. Apart from these, you will get the cost per lead, cost per sale to understand better ROI From Sources. Every source spent and assigned prospects calculated with the employee lead consumption cost so that you can see which employee performing better with which source.
For a Lead generation campaign, you may have the data to send SMS and Email. Through Real Estate CRM, you may upload the data and start sending them a "Personalized" SMS and Email. And every SMS and email sent to the customer will be stored in the database; it will get attached once the inquiry created on the same customer. You can create multiple groups for sending bulk SMS and Emails.
For motivating the sales team, many companies offer Incentives to get better results coming in. Real Estate CRM has an auto incentive calculation process to get the incentive calculated for employees and have the provision to enter the paid incentives for the record and see the cost per sale from the employees.
Lead conversion may depend on various pros and cons and vary from projects and builders. When a prospect is not buying from you, it always has the reason for not buying from you. Dropout Summary will tell you what the reasons for your leads are not converting as closures are. There is still a high scope of improvement by analyzing the dropout summary.
Every communication from your company reflects the image of your company. It is imperative to runthe communications from your sales teams such as SMS, Email, and attachments. Through Templates Management, you can configure various templates for your sales team, so that every communication goes with the proper image.
Some times you may get bulk inquiries coming from other sources. If you want to upload in bulk and assign the leads to your sales team, you have provision to upload through Excel format. It is effortless to update bulk inquiries and assign customers to sales staff for the contact.
You can transfer leads from one employee to another employee in simple steps. In this process, all the previous history will get retained for future reference. Only Leads will get transferred to another employee for progress. This option is useful when an employee left the organization and new person handling the customers; he can always refer all the communications history such as calls, SMS, Email, Whatsapp, price calculations, attachments sent, activity history, etc.,
After-sale confirmed you could manage all the sold customers in bookings and sales management. There is a provision for adding all the details, addresses, purchase details, seller details, and more. We have an auto-calculation of payment schedules and taxes. I just need to enter the purchase details. We have an option to send for approval with the price cap. After approval, only it considers as the sale. This process is to make an error-free process.
Through Real Estate CRM, you can streamline your payments and receivables by creating and storing a detailed receivable schedule with the customer name. These schedules will trigger when it is due to collect. These dues consolidated gives you a summary of outstanding form the customers. Through Real Estate CRM, you can track the expected status.
After the purchase of property, some customers may come with some complaints related to miscommunications, property-related issues, handover issues, loan issues, and more. All the claims stored on the customer page will allow you to assign a concerned person for resolving the issue.
Due to some reasons, customers may cancel the booking of their property. At the time, you may need to release the unit for sale and update the cancellation charges and proceed for the refund process. Our Real Estate CRM Software has the rule for Cancelation on a click, enters the cancellation charges, and sends for approval. After approval, you may add the refund schedules to the customers to come to you as a reminder for the repayment. They are considering that some builders are too good to refund the amount quickly.
The complete sales crm software designed specifically for Indian Sales Process. Tranquil CRM is an integrated
instrument that assists you in building and maintaining relationships with your customers by developing consistent
interaction between your sales, marketing, and support team.
Tranquil CRM is one of the Top 10 Best CRM software Companies to build Universal CRM, Real estate CRM software / Real estate software, Builders CRM, Events Organizers CRM, Financial Services CRM, Automotive CRM, Interiors CRM, Agency CRM and more. Tranquil CRM powered with 130+ Features to automate the Process, Customer Relationship management, and helps to organize, automate, contemporize business processes.
Cloud based Application
Pre Sales CRM
Employee, Customer APP
Sales Automation
DripCampaigns
3 different Mobile Apps
Cloud based Application
Pre Sales CRM
Employee, Customer APP
Sales Automation
DripCampaigns
3 different Mobile Apps
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